Build the capacity to learn, adapt, and thrive.
Confluence Network helps organizations strengthen the systems that connect people, knowledge, and action.
Today’s organizations don’t have a knowledge problem.They have a coordination problem.
The shift we create
| Before | After |
|---|---|
| Expertise is siloed. Different teams solve the same problems independently, and the people who've already figured it out rarely get asked. | Expertise travels. Teams know who to ask, and the people with answers are easy to find. |
| AI adoption is fragmented. Pilots pop up in pockets across the organization, with no shared strategy for what "ready" looks like or who's accountable for getting there. | AI adoption has a shared strategy — clear ownership, a common definition of "ready," and pilots that build on each other instead of duplicating effort. |
| Innovation happens in pockets. A great idea takes root in one team and never spreads, because there's no structure for surfacing it or connecting it to the people who could use it. | Good ideas spread. There's a structure for surfacing what's working and connecting it to the people who need it next. |
| Lessons disappear after projects end. Insight gets captured in a final report, then the team disbands and the knowledge leaves with them. | Lessons stick. What a project team learns becomes part of how the organization operates, long after the team disbands. |
| Communities lose momentum. A network or community of practice launches with energy, then quietly stalls once the initial push fades and no one owns keeping it alive. | Communities sustain themselves. Someone owns keeping the momentum alive, so energy doesn't depend on any one launch moment. |
The Confluence Capacity ModelTM
Organizations generate knowledge every day.Yet most of it remains trapped inside teams, projects, meetings, documents, and individual experience.The Confluence Capacity Model TM helps organizations discover what's already working, transform distributed knowledge into coordinated action—and coordinated action into lasting capacity.
From knowledge → to action → to capacity
Organizational capacity is a strategic advantage in complex, fast-changing environments.
Why Confluence Network?
The Confluence Capacity Model is informed by more than two decades of leading organizational transformation across institutions, associations, foundations, and collaborative networks.
An appreciative approach building from what works
Systems thinking grounded in implementation
Experience leading change from the inside
National perspective across institutions and sectors
Capacity building that lasts beyond the engagement
We don't just solve problems.
We build the capacity to solve the next ones.Confluence Network doesn’t stop with recommendations.
We design systems that help organizations continuously:
learn
connect knowledge
create community
coordinate action
adapt as conditions change
Our impact
Organizations become better at:
finding expertise
connecting people
coordinating action
learning across teams
capturing institutional knowledge
anticipating the future
adapting continuously
We typically work with:
CIOs and other higher ed IT leaders
Provosts, deans, and academic affairs leaders
Student services and academic technology leaders
Higher-ed-facing leaders at ed tech companies
Association and nonprofit leaders and directors
Foundation program and strategy leaders
We work with organizations including higher education institutions, associations, foundations, and mission-driven nonprofits — as well as ed tech companies and cross-functional teams inside larger organizations tasked with driving change.
ENGAGEMENT APPROACH & SAMPLE SERVICES
Confluence Network engagements are designed to build organizational capacity—not just deliver standalone solutions.
EXPLORE
When you need new thinking.
Keynotes
Future-focused briefings
Executive convenings
Custom speaking sessions
ASSESS
When you need clarity.
Organizational capacity assessment
AI readiness assessment
Stakeholder interviews
Landscape scans / synthesis
BUILD
When you're ready to move.
Strategic Design Labs
Implementation design sessions
AI capability-building workshops
Cross-functional strategy sprints
SUSTAIN
When capacity matters more than projects.
Communities of practice design
Governance and operating models
Advisory partnerships
Long-term capacity-building engagements
Ready to strengthen your organization's capacity?
Let's explore where your greatest opportunities lie.
Meet Kathe
Dr. Kathe Pelletier is the founder of Confluence Network. After more than 20 years leading organizational change from the inside — at institutions, associations, and foundations — she's convinced that lasting capacity is built one honest conversation at a time. Her approach is grounded in appreciative inquiry: start with what's already working, build trust across silos, then design the systems that let people keep learning together long after she's gone. A contributor to national horizon-scanning research since 2018, she brings a foresight practitioner's instinct for what's coming next into every engagement. Clients describe her as someone who makes complex change feel human again.
Previous Leadership Roles
Senior Director, Community Programs — EDUCAUSE
Senior Director, Direct Assessment — Capella University
Associate Vice President, CBE and Alternative Learning Models — Southern New Hampshire University
Assistant Vice President, Quality and Innovation — Rasmussen University
Assistant Vice President, Academic Affairs – Program Leadership — Rasmussen University
Dean, Curriculum & Instruction — Rasmussen University
Board of Directors — 1EdTech
Advisory Board, Digital Holistic Student Supports — Bill & Melinda Gates Foundation
Contact Confluence Network!
Your organization already has the expertise it needs.Let's build the systems that help it thrive.
Schedule a complimentary consultation to explore how our solutions can fit your objectives and budget. We’ll outline next steps and ensure you have all the information needed to make an informed decision.